Back to School: 5 MORE things you need to know before the first day of school

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1. We need to update your family information. It’s really, really, really important.

If you have moved in the last year, please call your school, call the Customer Service Center at (615) 259-INFO (4636) or visit an Enrollment Center to ensure they have updated your contact information. They make ask for proof of residency. It is very important that your school knows how to get in touch with you. If you have moved to a new school zone, you will need to enroll at one of our 12 Enrollment Centers.

A couple of weeks after school starts, your child will bring home a very important form that needs to be filled out and returned to school the next day. This form will ask you to confirm this information:

  • Name
  • Address
  • Phone number
  • Number of people in your household
  • Income level

Don’t be alarmed by this last question. We are not interested in knowing your exact income or even a range. This will be a simple “yes or no” question asking if your income is above or below a certain number. It helps us determine how many of our families are economically disadvantaged, which we need to know for federal reporting purposes. Even if you do not believe you are economically disadvantaged, we still need you to fill out and return the form so we have the most accurate numbers possible.


2. School supply lists, dress codes and open houses/orientation are all school-based decisions, and your school’s main office is open to answer questions about them.

Each school and its teachers determine the specific supplies needed each year. They will give you a supply list soon. That may be on the first day of school or it may be posted to the website before then. Here is a list of all schools with links to their websites.

The dress code works the same way. Colors, types of acceptable shirts and pants and all other dress code decisions are made by principals. School main offices are open throughout the summer, so if you have a school specific question about something like supply lists or dress codes, give them a call. Here’s a list of all schools with their contact information and website links.


3. The Tennessee Sales Tax Holiday is August 7-9.

Speaking of school supplies and clothes… Don’t be in a huge rush to buy them just yet! The Sales Tax Holiday is August 7-9, 2015. During this period, sales tax in Tennessee will be waived for school supplies and clothes under $100. Learn more on the Tennessee state website.


4. If anything about your child's school zone or optional school choice has changed, tell us now.

If you have moved to a different school zone, visit one of our 12 Enrollment Centers to enroll in your new school. If your child is attending an optional school and wants to make a change - including ninth and tenth graders who made choices within the Academics of Nashville - we need to know that right now so we can accommodate you. Call the Customer Service Center at (615) 259-INFO (4636) to discuss it.

You can visit our School Options website to check wait list status. If vacancies open up in the first five days of school, the Student Assignment Office will call you to offer you a spot. You will have 24 hours to decide to accept the placement. Please ensure we have your current phone number and address on file so we can contact you. You can also call the Customer Service Center at 259-INFO (4636) to check your wait list status.


5. If your child needs to take medication to take during the school day or has health issues, you will need to fill out these forms.

Take the completed forms and medication to your school’s main office for processing. Medications must be in the original container. Forms are available online, at school and in the Customer Service Center in multiple languages.


The Metro Schools Customer Service Center is open to answer your questions. Call (615) 259-INFO (4636) Email Visit 2601 Bransford Avenue, 37204