Family Information Center
Our Family Information Center staff is available by phone, email or in person to answer your questions directly or connect you with the appropriate department for assistance.
The staff can help with things like enrollment, school options, forms, deadlines and resources. The help listed on this page is just a quick example of the many ways they can help.
Contact Information
- Call: 615-259-INFO or 615-259-8400
- Email the Family Information Center
- Address: 2601 Bransford Avenue, Nashville, 37204
- The Family Information Center entrance is on Berry Road.
Hours of Operation
- Our offices are open for in-person support from 8 a.m. to 4:30 p.m. Monday to Friday.
- On school days our phone hours are 5:30 a.m. to 5:30 p.m. Monday to Friday.
- Phone hours during days school is out are 7:00 a.m. to 4:30 p.m. Monday to Friday.
Most Frequently Requested Information
Directory Assistance and General Information
The Family Information team can help you connect with staff listed in the MNPS Directory. In addition, the staff can help you with:
- Enrollment
- Calendar, including district and school events
- Concerns
- Call outs
- Transcripts and records requests
- School zoning information
- Homeschool registration
Campus Portal
Activation and password resets
Transportation
- Bus stop information
- Special requests
- Bus ETAs (estimated time of arrival)
- Exceptional Education order assistance
- Concerns
School Options
- General information about the school options process
- Application process and assistance
- Special transfers
Early Learning
- General information about early learning and Pre-K
- Application process and assistance
- Pre-K Payments
Hero Program
- General Information
- Transportation
Visit the HERO program webpage for information specific to families and students experiencing homelessness.
District Calendar
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Join a Virtual Town Hall on Teams to give feedback on on school start and end times.
all day
District closed Nov. 27th-28th.
all day
District closed Nov. 27th-28th.
all day
District closed Nov. 27th-28th.
all day
District closed Nov. 27th-28th.
