H.E.R.O. Program

Resources for Families Experiencing Homelessness

We Are Here to Support You

If you live in a shelter or a transitional housing program or if you are temporarily living with friends or family because you do not have a permanent address; or if you live in a motel or campground because you cannot find or afford housing, or you live in a car, abandoned building, or a place not normally designed for sleeping, we are here to help.

A family may quality for our district H.E.R.O. program if there is a lack of a fixed, regular, or adequate night-time residence.


What We Can Do

Metro Schools offers several services to our families experiencing homelessness or living in transitional housing, such as:

  • Assistance with school enrollment process and paperwork
  • Help with school issues, questions, or concerns
  • Housing and community resource information
  • Obtaining birth certificates, immunization records, and school records
  • Parent education sessions and workshops
  • Referrals for dental, medical, and mental health services
  • School supplies and standard school attire
  • Special distribution events (food boxes, hygiene products, holiday toys, etc.)
  • Transportation to school and school-related events/activities
  • Tutoring services

Read more about the Mckinney-Vento Act.


Contact H.E.R.O.

Email Catherine Knowles
(615) 259-8729

Volunteer and Partnership Opportunities

The program welcomes volunteers and partners.

For more information contact Jami Oakley.




H.E.R.O. Program Documents